Therapist Collective Co Privacy Policy
Last Updated: 14/06/2026
Introduction
Therapist Collective Co ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our products or services, join our community, subscribe to our emails, or otherwise interact with us.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
Who We Are
Therapist Collective Co provides education, resources, community support, and business development opportunities for therapists and wellness professionals.
Data Controller:
Therapist Collective Co
Email:
Website:
Information We Collect
We may collect and process the following information:
Information You Provide
Name
Email address
Postal address
Telephone number
Business information
Payment and billing information
Course enrolment details
Membership information
Information submitted through contact forms
Information shared during coaching, mentoring, workshops, or community activities
Information Collected Automatically
When you use our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited
Time spent on pages
Website usage data
Cookies and similar technologies
How We Use Your Information
We may use your personal information to:
Provide products, services, courses, and memberships
Process payments and transactions
Respond to enquiries and support requests
Manage your account
Send important service communications
Deliver newsletters and marketing communications (where consent has been provided)
Improve our website, products, and services
Monitor website performance and security
Meet legal and regulatory obligations
Legal Basis for Processing
Under UK GDPR, we rely on one or more of the following legal bases:
Contractual Necessity
To fulfil our contractual obligations when you purchase products, services, memberships, or training.
Legitimate Interests
To improve our services, manage our business, and communicate with customers where those interests are not overridden by your rights.
Consent
For email marketing and certain cookies where consent is required.
Legal Obligations
Where we must comply with legal or regulatory requirements.
Marketing Communications
If you subscribe to our mailing list, we may send you updates, offers, resources, and information about our services.
You can unsubscribe at any time by:
Clicking the unsubscribe link in our emails
Contacting us directly
We will never sell your personal information to third parties.
Payment Information
Payments may be processed through third-party payment providers. We do not store full payment card details on our systems.
Please refer to the privacy policies of the relevant payment providers for information about how they process your data.
Community and Membership Areas
If you participate in our online community, membership platform, forums, groups, workshops, or events, information you voluntarily share may be visible to other members.
Please consider carefully what information you choose to disclose in these spaces.
Sharing Your Information
We may share your information with trusted third-party service providers who assist us in operating our business, including:
Website hosting providers
Payment processors
Email marketing platforms
Learning management systems
Customer support tools
Professional advisers and accountants
These providers only receive information necessary to perform their services and are required to protect your data.
International Transfers
Some service providers may process information outside the United Kingdom.
Where international transfers occur, we ensure appropriate safeguards are in place to protect your personal information in accordance with UK GDPR requirements.
Data Retention
We retain personal information only for as long as necessary to:
Provide services
Meet legal obligations
Resolve disputes
Enforce agreements
Retention periods may vary depending on the nature of the information and legal requirements.
Your Rights
Under UK GDPR, you have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time where consent is the basis for processing
Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, please contact us using the details provided below.
Cookies
Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and support website functionality.
You can manage cookie preferences through your browser settings.
A separate Cookie Policy may provide further details.
Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
However, no method of internet transmission or electronic storage is completely secure.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Therapist Collective Co
Email: [Insert Email Address]
Website: [Insert Website Address]
You also have the right to contact the Information Commissioner's Office (ICO) if you have concerns about how your data is being processed.